Terms of service

These Terms of Service (“Terms”) govern your access to and use of the website, products, and services offered by Uniquely Charted Co. (“Company,” “we,” “us,” or “our”). By visiting our site, placing an order, or otherwise using our services, you agree to these Terms. If you do not agree, please do not use the site.

1. Eligibility & Account
You must be at least 18 years old (or the age of majority in your jurisdiction) to purchase. You agree to provide accurate, current information and to keep it updated. If you create an account, you are responsible for maintaining its confidentiality and for all activity under it.

2. Orders & Personalization Details
All items are customized. You are responsible for the accuracy of all personalization details you submit (e.g., names, dates, zodiac information, style choices). We create your design based on the information you provide. We are not responsible for errors you submit.

3. No-Proof Workflow; Changes & Cancellations
We do not send design proofs by default. Orders typically move into production quickly. You may request changes or a cancellation within 2 hours of purchase or before the order enters production, whichever occurs first. After production begins, changes or cancellations are not possible.

4. Pricing, Taxes & Availability
Prices are shown in U.S. dollars unless stated otherwise and may change at any time. We may correct pricing or typographical errors and may refuse or cancel any order affected by such errors. Sales tax is collected when required by law.

5. Shipping, Delivery & Risk of Loss
Shipping options and estimated transit times are displayed at checkout. Title and risk of loss pass to you when the carrier accepts the package. We are not liable for delays or loss caused by the carrier or events beyond our control. Undeliverable or returned packages (e.g., due to an incorrect address or unclaimed delivery) can be re-shipped once a correct address is provided; additional shipping charges may apply.

6. Returns, Exchanges & Defects
Because items are customized, we do not accept returns or exchanges for change of mind, incorrect personalization provided by the buyer, or normal color/material variation. If your order arrives damaged or with a printing/manufacturing defect, contact us within 7 days of delivery at uniquelychartedco@gmail.com with your order number and clear photos. We will repair, replace, or refund at our discretion.

7. Color, Materials & Minor Variation
Colors on screens differ from printed colors. Minor differences between on-screen previews and final prints, as well as normal batch-to-batch variation in paper and ink, are not defects.

8. User Content & Permissions
If you submit content (text, images, artwork, names, phrases, etc.), you represent and warrant that you own or have all necessary rights to that content and that it does not infringe any third-party rights, violate law, or include prohibited material. You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and print such content solely to create and fulfill your order. You agree to indemnify and hold us harmless from any claim arising from content you provide.

9. Our Intellectual Property
All designs, layouts, images, text, graphics, and other materials we create or display are owned by Uniquely Charted Co. or its licensors and are protected by intellectual property laws. Your purchase includes a personal-use license only (display, gift, or personal enjoyment). Commercial use, reproduction, resale, or creation of derivative works is not permitted without our prior written consent.

10. Prohibited Uses
You may not use the site or our services for unlawful purposes; to solicit others to perform or participate in unlawful acts; to infringe on our or others’ intellectual property; to harass, abuse, defame, or discriminate; to submit false or misleading information; to upload or transmit viruses or malicious code; or to interfere with the security or operation of the site.

11. Third-Party Services
We may use third parties (e.g., e-commerce platforms, printers/fulfillment partners, payment processors, shipping carriers) to provide parts of our services. Your use of those services may be subject to their terms and privacy policies. We are not responsible for third-party acts or omissions.

12. Privacy
Your privacy is important to us. Our collection, use, and disclosure of personal information are described in our Privacy Policy (linked in the site footer). By using our site, you consent to our data practices as described there.

13. Disclaimers
Except as expressly stated, the site and all products and services are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties—express or implied—including, without limitation, implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranties arising from course of dealing or usage of trade. We do not warrant that the site will be uninterrupted, timely, secure, or error-free.

14. Limitation of Liability
To the maximum extent permitted by law, in no event shall Uniquely Charted Co., its owners, or affiliates be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the site, products, or services, even if advised of the possibility of such damages. Our aggregate liability for any claim shall not exceed the amount you paid for the product or service giving rise to the claim.

15. Indemnification
You agree to indemnify, defend, and hold harmless Uniquely Charted Co. and its owners and affiliates from and against any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your breach of these Terms, your misuse of the site or services, or your content.

16. Governing Law; Venue
These Terms and any dispute between you and us are governed by the laws of the State of Florida, USA, without regard to conflict-of-law principles. Subject to Section 17 (if applicable), you agree to the exclusive jurisdiction and venue of the state and federal courts located in St Johns County, Florida.

17. Dispute Resolution; Arbitration (Optional Clause)
At our election, any dispute, claim, or controversy arising out of or relating to these Terms or your use of the site or products will be resolved by binding arbitration on an individual basis in St Johns County, Florida, administered by a recognized arbitration provider, and judgment on the award may be entered in any court of competent jurisdiction. You and we waive the right to a jury trial and to participate in a class action. This clause does not prevent either party from seeking injunctive or equitable relief in court.

18. Changes to the Site or Terms
We may modify or discontinue the site or any product at any time without notice. We may update these Terms from time to time. The “Last updated” date reflects the latest revision. Your continued use of the site after changes are posted constitutes acceptance of the revised Terms.

19. Severability & Waiver
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any provision is not a waiver of our right to do so later.

20. Contact
Questions about these Terms or your order? Contact us at uniquelychartedco@gmail.com

Last Updated 10/2025